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NetPoint is one of the leading network operators and Internet providers and has been operating in the IT market since 2017.
The company provides all types of modern telecommunication services to individuals and legal entities throughout the country. All of the telecommunication services mentioned above are organized in line with international standards, based on the latest generation network technologies.
NetPoint is a member of RIPE NCC. Membership in the RIPE NCC Association enables our company to provide global IP address sources for its customers at a faster and more operational pace.
We are confident in choosing world leaders as suppliers of equipment and supplies, our reliability and competitiveness of the services we offer! Keeping up with our flexible tariff policy from the very first day, we continue to offer our customers a cost-effective ratio.
We are always ready to provide the clients with the answers they need to answer their questions. 24 hours a day, 7 days a week, our information center is always ready to work with you and solve problems of your service!
In modern times, communication needs are constantly growing.
Users are always interested in increasing the speed and quality of communication. Channels based on typical twisted couplings limit the speed of the communication lines and the high load speed. The more modern optical lines are used as the way out. They even call them the Fiber Optic Lines (RLO). It is possible to transmit information at a rate of several Tbit / s at very high transmission speeds. Opium fiber is dielectric, which is highly likely to extinguish the possibility of fire even at high risk of burns. Also, the RLO's life cycle is 25 years or more. At the same time, this is the only technology that provides not only the concept of a single package (IP telephony and interactive IP television), but also access to the Internet.
Also mentioned technology has great opportunities to provide other services:
- High-Speed Internet access
- Sign in to the internet even if you do not have a phone line
- Exchange of data up to 100 mbps on the network
- Symmetric channel (input speed is equal to the output speed)
- The maximum reliability of the network is that the communication has a stable high passwheel quality
- Connection to RLO technology is more reliable than other technologies due to its specifications
- Video services, Video surveillance, Video conferencing
- IP telephony and individual virtual voice services - Distance education
- Our tariff boxes for individual home subscribers:
IP telephony is a technology that combines the features of the Internet with the usual phone.
The signal is transmitted in digital form via the contact channel. IP telephony service is provided via SIP numbers such as computers, mobile phones, or even stationary telephones. High-speed phone connectivity allows you to receive and transmit more than one phone call.
Within the boundaries of the Republic of Azerbaijan, it is possible to use the service at any point in the Internet connection.
Compared to analogue TV, IPTV has advantages like image and sound quality. The analog signal is distorted when transmitting transducers, amplifiers and cables, and this does not happen in digital broadcasting.
One of the peculiarities of the IPTV service we provide is its transfer to the subscriber via ADSL and Fiber Optic services. Currently, over 200 digital TV channels are broadcast through the service. Only 3/3 Mbit/s. for the service. a fast internet connection and a SMART Box.
Advantages of our IPTV service:
- Ability to track from anywhere in the world
- Free distribution of local channels
- Over 200 channels, daily program for all channels (EPG)
- Pause and undo live streaming
- 10 days archive for all channels (made...)
- More than 200,000 movie, series, video archives (made...)
- Youtube, Megogo, Skype, Facebook, Instagram
- WI-FI connection
- HDMI, AV, USB outputs
- Minimum speed requirement
- Online payment options
- 24/7 Technical support
Dear subscribers. Below we provide a list of the most frequently asked technical support staff questions. On this page you can see the key points of our network: p>
1. If the Internet does not work
First of all, you need to check whether the cable is tightly connected to the network device. If a router (router) is installed, it is necessary to reboot it, disconnecting it from electricity for a while. Please note that the incoming cable must be inserted into the correct port of the router (usually this port is marked with a color and it says WAN or Internet). Next, go to the "Billing" under your username and password and check the status of the account. If it says "Not blocked" and "At the moment, the Internet is turned on for your machine." If this does not help, immediately call technical support at +99412 565 77 77
2. Tariff plan change
The tariff plan can be changed at any time, if it does not contradict the conditions of the tariff plan or connection. The tariff change from the next accounting period is free of charge, the tariff change at the time of the call costs 10 AZN. You can change the tariff through the "Billing" or by calling technical support.
3. Account Freeze
You need to freeze your account - the cancellation of the subscription fee at your rate will be suspended. You can leave an application for freezing (and defrosting) an account by filling out a feedback form on our website, via e-mail or by calling technical support. Account freezing is possible for a period of at least two weeks and not more than three months. Tariff plan after freezing, you can set any of the current ones or return the old one. The service may not be available on special and promotional tariff plans.
4. Promised Payment
If the account runs out of money, it is possible to use the promised payment. The promised payment is provided once a month. The size of the promised payment is sufficient for the use of all ordered services within three days. The promised payment is provided only through the "Billing".
5. Night speed
Some tariff plans include an increase in speed up to 100 Mbit/s. in the period from 00:01 to 08:00.
We offer various payment methods. It is possible to pay without additional interest via the Internet using a bank card, in cash through any terminals. When paying by terminals, money is usually credited to the account within a minute. However, when paying you need to keep a check. You can make any amount. But, if the account has been blocked, for unblocking it is required to pay an amount equal to the full monthly fee according to the tariff plan.
7. SMS notification
We provide SMS-informing about the status of the account. Upon reaching a balance sufficient to use the services for three days, as well as blocking the account, an SMS is sent to the subscriber. SMS come from 10 to 21 o'clock.
8. Technical Support
Phones of technical support work around the clock. You can also email us at [email protected] or via the feedback form on the site. We do any repairs on the day the application is submitted or the next day, if the application was received late in the evening. If the Internet does not work for you, call us. No need to wait for the problem to fix itself.
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